How to Clear Application Locks

How to Clear Application Locks


How to Clear Application Locks



The locks in the applications happen, when two or more users access, simultaneously, in Spa, to the same available time of a staff or a location, in Golf, to the same Tee Time, or even in Membership, to a profile. As a consequence, the last user is not able to create, move, modify a booking, or a profile.


Error Message Examples









Steps to unlock 


1. Spa Application
‚Äč
1.1. Login to Spa Application,  click in  Settings .




2. Navigate to Application Parameters --» Maintenance --» click on Clear Locks

Ensure all Spa sessions are finished in order to the clear takes effectively in all workstations. 







2. Golf Application

2.1. Login to Golf Application, click on  Tee-sheet.




2.2.  Right click on Golf Application top left    icon, then click on  Administrator Tools
- Navigate to  Other Options --» Click on  Clear All User Locks,  OK to confirm the action.

Ensure all Spa sessions are finished in order to the clear takes effectively in all workstations.






3. Membership Application

3.1. Login to Membership Application, click on Configurations.




3.2. Navigate to Administrator Tools, click on Delete Locks.

Ensure all Spa sessions are finished in order to the clear takes effectively in all workstations.





    • Related Articles

    • Golf internet times

      Internet Time Configuration INTRODUCTION Internet Time Configuration is a management tool, allowing to control the Golf course availability, for the website bookings. The features will include the possibility to define non internet times, where ...
    • SPA Workstation Check List

      SPA Workstation Check List The present document will provide information on how to activate the local parameters, after installing a new Spa workstation. Spa Module Login to Spa Module, click in Settings.  Navigate to Application Parameters ...
    • Golf Workstation Check List

      Golf Workstation Check List The present document will provide information on how to activate the local parameters, after installing a new Golf workstation. RECOMMENDED SETTINGS CHECK LIST BOX WITH REMARKS TO OTHER DOCUMENTATION FOR FURTHER ...
    • Golf Shotgun Bookings

      Golf Shotgun Bookings It is a golf tournament format in which all groups of players tee off simultaneously from different holes.  The current document provides information how to make these bookings in Concept application. 1. Login to Golf ...
    • Concept Support Portal User Guide

      ncept Support  Portal Overview and Functionality The Concept Support Customer Portal is located at:  https://support-intl-concept.shijigroup.com/portal/signin   Registering as a User accessing the Portal:  An email Invitation will be sent to you from ...