How to Clear Application Locks

How to Clear Application Locks

The locks in the applications happen, when two or more users access, simultaneously, in Spa, to the same available time of a staff or a location, in Golf, to the same Tee Time, or even in Membership, to a profile. As a consequence, the last user is not able to create, move, modify a booking, or a profile.

Error Message Examples

Steps to unlock

1. Spa Application

1.1. Login to Spa Application, click in Settings .

2. Navigate to Application Parameters --» Maintenance --» click on Clear Locks

Ensure all Spa sessions are finished in order to the clear takes effectively in all workstations.

2. Golf Application

2.1. Login to Golf Application, click on Tee-sheet.

2.2. Right click on Golf Application top left

icon, then click on Administrator Tools.

- Navigate to Other Options --» Click on Clear All User Locks, OK to confirm the action.

Ensure all Spa sessions are finished in order to the clear takes effectively in all workstations.

3. Membership Application

3.1. Login to Membership Application, click on Configurations.

3.2. Navigate to Administrator Tools, click on Delete Locks.

Ensure all Spa sessions are finished in order to the clear takes effectively in all workstations.